When can I expect to receive my item?
All orders are processed within a 24 business hour period. For priority USPS shipping, expect to receive the item in 2-3 business days. For media mail USPS shipping, expect to receive the item within 3-8 business days.
Free shipping is for domestic orders only. (Media Mail USPS shipping)
*For international shipping (outside of the US), final rates are calculated accordingly to weight and destination.
What is your return policy?
All unused products in the same condition can be returned within 14 days of arrival. If you received a damaged item, we can exchange for a replacement, please reach out to email@example.com. We will gladly guide you through our return/exchange process.
15% RESTOCKING FEE. We are a small business, so every return affects us greatly. There is a 15% restocking fee for all requested returns. If applicable, 15% restocking fee will be deducted from the refund.
Shipping cost is non-refundable.
Return of product is required for a full refund, customer is responsible for the return shipping cost.
Return Policy above only applicable for orders placed on www.enlightenmentplanner.com
What happens if my product is damaged in the mail?
Please reach out to us firstname.lastname@example.org and we will be more than happy to assist.
What kind of discounts do you offer if I decide to place a bulk order?
We support bulk orders and can provide a discount. Please reach out to email@example.com
Can I promote or collaborate with Enlightenment Planner?
Of course! Please email as at contact@enlightenmentplanner or DM us at @enlightenmentplanner on Instagram
Can I sell your product at my retail store?
We would love to build a partnership with your business. Please message us for wholesale pricing at firstname.lastname@example.org.